On top of offering you a free test platform to test the integration and try out all functionalities, you receive full support on your free test account by our Customer Care team.
For this, a huge number of integration guides and usage guides have been developed which are all directly available from the Ogone Back-Office. Next to this documentation (available in EN/NL/FR/DE for the basic products and in English for the more advanced modules), a huge list of Frequently Asked Questions is available to help out with most questions about integration and usage of the Ogone products.
Above all this we also provide support by ticket, e-mail and telephone to answer all more in-depth questions.
The Team
To be able to guarantee this support, the Ogone Customer Care team exists out of a team of highly trained and motivated support engineers, answering questions in English, Dutch, French, German. All these languages are mastered by both native and proficient level speakers. |